Please check trees carefully on arrival and advise Takana by calling 0800 TAKANA (0800 825 262) or email don@takana.co.nz within 24 hours if the trees are not in peak condition, or there is any difference in the trees delivered from what was ordered.
Claims for trees not up to the takana standard, must be made within 7 days of receiving the trees. Please call Don on 0800 TAKANA (0800 825 262) or email don@takana.co.nz. Please have your order number handy and details of the issue.
Trees remain the property of Takana until paid for in full.